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FAQs » Frequently Asked Questions » What user interactions can Reverb track in Google Analytics?
What user interactions can Reverb track in Google Analytics?
When using the WebWorks Reverb 2.0 output format, you can enable the target setting for Google Analytics and capture end-user interactions with the online help content.
The users interactions that are tracked are as follows:
  • Content page view
  • Content page click
  • Content page scroll
  • Content page PDF button click
  • Content page Print button click
  • Content page "Back to top" button click
  • Content page "Was this helpful - Yes" button click
  • Content page "Was this helpful - No" button click
  • Search query
  • Search result page view
  • Search result page "Was this helpful - Yes" button click
  • Search result page "Was this helpful - No" button click
  • Toolbar menu button click
  • Toolbar search button click
  • Toolbar previous button click
  • Toolbar next button click
  • Toolbar home button click
  • Toolbar translate button click
  • Menu TOC button click
  • Menu Index button click
  • "Context Sensitive Help" access
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Last modified date: 02/15/2023