Accept an invitation
Accepting an invitation adds you to the organization with the role the inviter chose. Accept it signed in with the email address the invitation was sent to.
Accept from the email
Open the invitation email, whose subject starts "You're invited to join", and click Accept invitation.
If the sign-in page opens, sign in with the address the invitation was sent to. If you have no account yet, click Sign up here and sign up with that address first; see Create an account and sign in.
The page shows Invitation accepted, then opens the organization as your active one. If the Platform opens somewhere else once you have signed in, accept the invitation from the organization switcher instead.
Accept from the Platform
The organization switcher at the top of the page shows how many invitations are waiting for your address.
Open the organization switcher.
Under Pending invitations, click the organization.
To see every invitation, or to decline one, click View all invitations in the switcher, then Accept or Decline beside each.
When an invitation won't accept
The page shows Could not accept invitation and the reason.
Message | Cause | Fix |
|---|---|---|
"This invitation is for a different account" | You're signed in with an account other than the invited one. | Choose Sign Out from the menu under your profile picture, sign in with the invited address, and open the link again. |
"This invitation is for a different email" | The invited address had no account when the invitation was sent, and you're signed in with another address. | Sign in, or sign up, with the invited address and open the link again. |
"Invitation not found or already accepted" | The invitation was accepted, declined or cancelled. | Ask an owner or admin of the organization to invite you again. |
To join with the account you already use, ask the inviter to cancel the invitation and invite your account's address.