Buy credits
Buy credits to add dollars to the organization's purchased credits, which pay for usage once the plan's included allowance is spent. You need to be the organization's owner or a billing manager.
Go to Settings > Billing.
On Credit Balance, click Buy Credits.
Click one of the amounts, or type one in Amount to Add (USD).
Under Payment Method, keep the card on file, or click Change to pay with another card. With no card on file, enter the card's details, and select Save this card for future payments to keep it for later purchases and auto-replenishment.
Click Pay, which shows the amount.
The dialog confirms the payment and closes, the balance on Credit Balance goes up, and the purchase is listed on the Purchases & invoices tab of View all transactions. To replace the card on file rather than pay with another one once, see Manage the payment method.
Purchase rules
Rule | Detail |
|---|---|
Minimum | The smallest amount the dialog offers. A smaller amount shows Minimum purchase is followed by the minimum, and Pay stays unavailable |
Refunds | None. Credit purchases are final |
Expiry | Each purchase expires 12 months after it is made, and credits are spent oldest first. See Credit expiry |
Card details | Go to Stripe and aren't stored on WebWorks servers |