Limits
These limits are the same on every plan. Limits that depend on your plan, such as how many Assistants can be in deployment and how much knowledge storage is included, are on the Plans page.
Knowledge Base
Limit | Value | See |
|---|---|---|
File types you can upload |
| |
Size of one file | 512 MB | |
Files in one upload | 20 | |
Websites one Assistant imports | 10 | |
Pages read in one website import | 2,000 | |
Scheduled re-import of each website | Every 7 days, besides Refresh |
Origin Domains
Limit | Value | See |
|---|---|---|
Origin Domains one Assistant has | 50 |
Embedded Assistant
Limit | Value | See |
|---|---|---|
Welcome text | 500 characters | |
Panel languages | English, Spanish, French, German, Japanese |
Visitors
Limit | Value | See |
|---|---|---|
Per-visitor message limit a new Assistant starts with | 30 messages per 6 hours | |
Time windows the limit can use | 1, 6 or 24 hours |
Credits
Limit | Value | See |
|---|---|---|
Life of purchased credits | 12 months from purchase | |
Expiry reminder emails | 30 and 7 days before credits expire |